Terms of Service - Consumer
Effective: April 10, 2026 (previous version)
Welcome to High Potentials AI!
These Terms of Service (”Terms”) apply to your use of Grok, Grokipedia, and xAI's other
services for individuals, including associated applications and websites (collectively, the
“Service”). These Terms form an agreement between you and X.AI LLC, a Nevada company
(“xAI,” “we,” “our,” or “us”). By using our Service, you acknowledge and agree to these Terms.
Please note:
We reserve the right to modify these Terms.
Our Enterprise Terms of Service govern the use of our services for developers and
businesses, including xAI APIs and PromptIDE.
If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively,
“Europe”), your use of the Service is governed in part by the Europe Specific Terms (“EST”).
Please read our Privacy Policy, which describes how we collect, use and disclose personal
information. Although it does not form part of these Terms, it is an important document you
should read.
Another helpful resource is our Consumer FAQs that, while not part of these Terms, give
further information about our Service.
Who We Are
xAI is a company working on building artificial intelligence to accelerate human scientific
discovery. We are guided by our mission to advance our collective understanding of the
universe. As part of our mission, we have developed “Grok,” a conversational generative AI
powered by xAI's large language models. We also provide “Grokipedia,” an on-line collection of
knowledge. For more information about xAI, please visit https://x.ai/. xAI is a separate company
from X Corp. ("X", previously Twitter).
Registration and Access
Minimum age. You must be at least 13 years old or the minimum age required in your country to
use the Service, and you must confirm that you meet the minimum age requirement. If you are a
teenager between the ages of 13 and 17 years old, you must have your parent or legal guardian's
permission to use the Service, and they must agree to our Terms of Service. While we have taken
measures to limit undesirable training data and outputs, depending on the features that you
choose to use, the Service could produce output that is not appropriate for all ages. For
instance, if users choose certain features or input suggestive or coarse language, the Service
may respond with some dialogue that may involve coarse language, crude humor, sexual
situations, or violence. We urge parents to exercise care in monitoring the use of the Service by
their teenagers. Parents or guardians who choose to use certain features of the Service to aid in
their interactions with their children, including regarding educational, enlightening, or
entertaining discussions they have with their children, must make use of the data controls
provided in the Service to select the appropriate features for their needs.
Registration. You must provide accurate and complete information to register for an account to
use our Service. You may not share your account credentials or make your account available to
anyone else, and are responsible for all activities that occur under your account. If you create an
account or use the Service on behalf of another person or entity, you must have the authority to
accept these Terms on their behalf.
Logging in through a third-party service. By choosing to login to our Service by using a third-
party service, such as Google, Apple, or X, you give us permission to access, use, and store your
information from that service, as permitted by that service, which may include log-in credentials
and/or access tokens for that service. If connecting to our Service using your X credentials, you
may elect (opt-in) to bring your X user profile (including date of birth), X account and location
information, X preferences, X post history (your X posts viewable on your X account including
posts to and from all accounts (public or protected) that you can view), X usage data, and your
Grok in X conversation history to your xAI account.
Using our Service
What you can do. Subject to your compliance with these Terms, you may access and use our
Service. You must comply with all applicable laws as well as our Acceptable Use Policy and any
other documentation, guidelines, or policies we make available to you, including on our website.
What you cannot do. Prohibited uses of our Service include any illegal, harmful, or abusive
activities, including but not limited to:
Detrimentally impacting the Service, including by:
Modifying, copying, leasing, selling, reselling, distributing, distilling, manipulating, using
bots to access, reverse engineering, or decompiling our Service
Using the Service or any Output to develop models or services that compete with xAI,
scraping or reselling any Input or Output, or distilling model data
Disrupting, interfering with, or unauthorized access to the Service or its safety systems
Causing harm or engaging in abusive activity, including by:
Critically harming or promoting critically harming human life (yours or anyone else's),
including pro-terrorist activities
Violating copyright, trademark, or other intellectual property law
Violating a person's privacy or their right to publicity
The sexualization or exploitation of children
Espionage, hacking, defrauding, defamation, scamming, spamming, or phishing
Not complying with laws or regulations, including by:
Taking unauthorized actions on behalf of others
Operating in a regulated industry without complying with those regulations or in a
region where we do not offer Service
Making high-stakes automated decisions that affect a person's safety, legal or material
rights, or well-being (such as making financial credit, educational, employment,
housing, insurance, legal, medical, or other important decisions about or for them)
Misleading others or not being transparent regarding your use of AI
Who Is Prohibited From Using the Service.
Anyone who violates these Terms, Acceptable Use Policy, other documentation, guidelines,
or policies we make available to you.
Anyone who has been previously removed from the Service.
We reserve the right to decide, at our sole discretion, not to contract with you. If you do not
have a valid contract with us, you are prohibited from using our Service.
Third-party services and software. Our Service may include or be integrated with third-party
software, products, or services that are subject to their own terms. Our software may include
open source software that is governed by its own licenses.
User Content
You Own Your User Content. You may provide input (e.g., text, audio, images, video, code, files,
folders, drives, etc.) to the Service (”Input”) and receive output from the Service (excluding
output from Grokipedia) based on the Input (”Output”). Collectively, Input and Output are “
User
Content
.” You are responsible for User Content, including ensuring that it does not violate any
applicable law or these Terms. You represent and warrant that you have all rights, licenses, and
permissions needed to provide Input to our Service. To the extent permitted by applicable law,
and as between you and xAI, you retain your ownership rights to the User Content. You are
responsible and accept liability for the User Content. We ask that when using Output, you
attribute the Service as having generated the Output, as detailed in our Brand Guidelines.
Our Use of User Content. You grant, an irrevocable, perpetual, transferable, sublicensable,
royalty-free, and worldwide right to xAI to use, copy, store, modify, distribute, reproduce,
publish, display in public forums, list information regarding, make derivative works of, and
aggregate your User Content and derivative works thereof for any purpose, including but not
limited: (i) to maintain and provide the Service; (ii) to improve our products and the Service and
for our other business purposes, such as data analysis, customer and market research,
developing new products or features, or identifying or displaying usage or User Content trends;
and (iii) to perform such other actions to enforce these Terms, comply with our Privacy Policy,
comply with applicable law, or keep our Service safe.
Automated systems that analyze your use of the Service and User Content may be used for
business, safety, and compliance purposes. A limited number of our authorized personnel may
review how you use the Service and your User Content for specific business purposes, including
improving product features, investigating security incidents and potential misuse of our Service,
and complying with our legal obligations.
Electing whether your User Content is used for product development or model training. When
logged into our Service, you can select whether or not you want us to use your User Content to
improve our products and services and train our models. Private Chat and User Content that you
request to be deleted will be queued for deletion, which may take up to 30 days. Where
available, you may access our Service without logging in; when doing so, where permitted, you
grant us full rights to use any data you provide to or obtain from our Service for product
development and model training purposes. Further details are available in our Privacy Policy and
Consumer FAQs.
Accuracy. Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may
sometimes: a) result in Output that contains “hallucinations,” b) be offensive, c) not accurately
reflect real people, places or facts, or d) be objectionable, inappropriate, or otherwise not
suitable for your intended purpose.
Similarity of content. Due to the nature of artificial intelligence, outputs may not be unique, and
different users may receive similar output from our Service. Your rights to the Output do not
extend to other's rights.
Grokipedia License. Grokipedia content and material is designated as Material subject to the
xAI Community License Agreement (
https://huggingface.co/xai-org/grok-
2/blob/main/LICENSE
). Certain Grokipedia content may also be subject to
Creative Commons
Attribution-ShareAlike 4.0 International License
("CC BY-SA 4.0").
Connecting to third-party services. Certain features of the Service may facilitate your ability to
connect to a third-party service, such as X or other companies. If you select a feature that
involves sending your User Content to such a third-party service, you are instructing and
authorizing xAI to send your User Content out of the Service. Please review the policies of any
third-party service providers for additional information about how they may use those materials.
When you use our Service, you understand and agree that:
Output may not always be accurate. Output from our services is not professional advice.
You should conduct your own thorough research and should not rely on Output as the truth.
You are responsible for evaluating the Output for accuracy and appropriateness for your
use, including using human review and supervision, before using or sharing Output.
Our Service may provide incomplete, incorrect, or offensive Output that does not represent
xAI's views. Outputs are not meant to endorse a person or third-party's views.
At our sole discretion, we may implement rate limitations to accommodate system
resources or usage needs.
The Service Is Available “As Is”
We continue to add new models and other features, some which may be in beta testing where
indicated. You accept that all of our services, including but not limited to such beta
technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that
could fail or cause corruption or loss of data and information. You agree that use of any of our
technologies is at your own risk.
xAI's Intellectual Property Rights
We own our Service. We and our affiliates own all rights, title, and interest in and to the Service.
Usage data relating to our Service. We may collect, or you may provide to us, diagnostic,
technical, usage, and/or related information, including information about your computers,
mobile devices, systems, and software (collectively, “Usage Data”). All Usage Data is and will be
owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage
Data vest in you, you hereby assign to us all rights (including intellectual property rights), title,
and interest in and to the same. Accordingly, we may use, maintain, and/or process the Usage
Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide
and maintain the Service; (b) to improve or develop our products and services; (c) to monitor
your usage of the Service; (d) for research and analytics, including, without limitation, data
analysis, identifying usage trends, and/or customer or market research; and (e) to share
analytics and other derived Usage Data with third-parties.
Feedback. To the extent you provide us any suggestions, recommendations, or other feedback
relating to the Service or to any other xAI products or services (collectively, “Feedback”), you
hereby assign to us all rights (including all intellectual property rights), title, and interest in and
to the Feedback. Accordingly, we are free to use the Feedback and any ideas, know-how,
concepts, techniques, and/or other intellectual property contained in the Feedback, without
providing any attribution or compensation to you, for any purpose whatsoever. We are not
required to use any Feedback.
Privacy and Data Security
Privacy. We care about your privacy. By using the Service, you acknowledge that we may collect,
use, and disclose your personal information and aggregated, pseudonymized, and/or de-
identified data as set forth in our Privacy Policy, and that your personal information will be
transferred to, and/or processed in, the United States.
Security. We care about the security of your personal information. However, we cannot
guarantee that unauthorized third-parties will never be able to defeat our security measures or
to use your data for improper purposes. You acknowledge that you provide your data at your
own risk. You will notify us immediately of any breach of security or unauthorized use of your
User Account, and you will immediately take action to secure your account, including by
changing your password.
Paid Accounts
Fees; Payments; Cancellation. If you purchase any aspect of the Service, you must provide
complete and accurate billing information, including a valid payment method. For paid
subscriptions, we will automatically charge your payment method on each periodic renewal until
you cancel. We will charge tax when required. If your payment is not successful, we may
downgrade your account or suspend your access to the Service until payment is received. You
can cancel your paid subscription at any time; however, payments already made are non-
refundable, except where required by law. For questions regarding payments or cancellation,
please contact support@x.ai.
Price changes. We may adjust subscription prices periodically. If prices increase, we will provide
30 days' notice, and the new price will apply at your next renewal, allowing you to cancel if you
disagree with the change.
Paid subscriptions through X. Use of Grok on the X platform is not governed by these Terms. To
access Grok on X, you must agree to the X Terms of Service.
Termination, Suspension, Discontinuation
Termination or Suspension. You are free to stop using our Service at any time and close your
account. We may terminate or suspend your access to our Service or delete your account at any
time without notice to you if we determine, at our sole discretion, that:
You breached these Terms or our Acceptable Use Policy, guidelines, or other policies;
We must do so to comply with the law;
Your use of our Service could cause risk or harm to xAI, our users, or anyone else; or
Your account has been inactive for over a year and you do not have a paid account.
No refund. Upon Service termination, you will not be entitled to any refund, except where
required by law.
Appeals. If you believe we have suspended or terminated your account in error, you can file an
appeal with us by contacting support@x.ai.
Discontinuation. We may decide to discontinue our Service. If we do, we will provide you notice
and any applicable refund for prepaid, unused services.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND
“AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL
PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE
PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT. XAI AND ITS OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, PARTNERS, AND
LICENSORS DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE
WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. YOU
ACCEPT AND AGREE THAT ANY USE OF CONTENT, MATERIALS, OUTPUTS, OR USER
CONTENT FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY
ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS
PROFESSIONAL ADVICE.
Indemnity
To the fullest extent permitted by law, you will defend, indemnify, and hold xAI and our parents,
subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees,
contractors, officers, and directors (collectively the “xAI Indemnitees”) harmless from and
against any and all claims, damages (whether direct, indirect, incidental, consequential, or
otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited
to, legal fees) arising from or related to your use of the Service and Output, your Input, or any
violation of these Terms.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL XAI OR ANY XAI
INDEMNITEE BE LIABLE (A) FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING
OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION
THEREOF; AND (B) TO YOU FOR ANY CLAIMS, DAMAGES OR COSTS IN AN AMOUNT
EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS
($100.00), WHICHEVER IS GREATER. THESE LIMITATIONS OF LIABILITY APPLY EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of
certain damages, so some or all of the terms above may not apply to you, and you may have
additional rights.
Copyright Complaints
If you believe that your copyrighted work or other right to your work or image has been infringed
and is accessible via the Service, you agree to first notify our copyright agent by following these
instructions. We may, if feasible, delete or disable content that we believe violates these
Terms or is alleged to be infringing and will terminate accounts of repeat infringers at our
sole discretion. Written claims concerning copyright infringement must include all of the
following information:
An electronic or physical signature of a person authorized to act on behalf of the
copyright owner
A description of the copyrighted work that you claim has been infringed upon
A description of where the allegedly infringing material is located on our Service, so we can
find it
Your address, telephone number, and e-mail address
A statement by you that you have a good-faith belief that the disputed use is not authorized
by the copyright owner, its agent, or the law
A statement by you, made under penalty of perjury, that the above information is
accurate, and that you are the copyright owner or are authorized to act on behalf of the
copyright owner.
The above information must be submitted to our Copyright Agent at: Attn: Legal - Copyright
Agent, X.AI LLC, legal@x.ai
Dispute Resolution
Class Action and Jury Trial Waiver. BY ENTERING INTO THESE TERMS, YOU AND XAI ARE
EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY
PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION,
OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS
MEMBER. THE FOREGOING APPLIES TO ALL USERS (BOTH NATURAL PERSONS AND
ENTITIES), REGARDLESS OF WHETHER YOU HAVE OBTAINED OR USED THE SERVICE FOR
PERSONAL, COMMERCIAL, OR OTHER PURPOSES. To the extent permitted by law, you also
waive the right to participate as a plaintiff or class member in any purported class action,
collective action or representative action proceeding against our corporate affiliates.
Governing Law; Jurisdiction and Venue. The laws of the State of Texas, excluding its choice of
law provisions, will govern these Terms and any dispute that arises between you and us,
notwithstanding any other agreement between you and us to the contrary. Notwithstanding any
other agreement to the contrary, all disputes related to these Terms, the Service, or any patents
– including without limitation disputes related to or arising from any Content (whether your or
others' Content), or your or others' use of the Service or the complete or partial termination
thereof – shall be brought and must proceed exclusively in the federal U.S. District Court for the
Northern District of Texas or state courts located in Wichita County or Tarrant County, Texas,
United States, and you consent to personal jurisdiction in those forums and waive any objection
as to inconvenient forum. For the avoidance of doubt, the choice of law and forum selection
provisions of this paragraph shall apply regardless of whether a dispute or any claims contained
therein are based in contract, tort, statute, common law, or otherwise, and the choice of law and
forum selection provisions of this paragraph shall apply to pending and future disputes and shall
apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.
The choice of law and forum selection provisions of this paragraph shall also extend to disputes
involving our U.S. corporate affiliates, who are intended third-party beneficiaries of this
paragraph. Without prejudice to the foregoing, you agree that, in its sole discretion, xAI may
bring any claim, cause of action, or dispute we have against you in any competent court in the
country in which you reside that has jurisdiction and venue over the claim.
If you are a federal, state, or local government entity in the United States using the Service in
your official capacity and legally unable to accept the controlling law, jurisdiction or venue
clauses above, then those clauses do not apply to you. For such U.S. federal government
entities, these Terms and any action related thereto will be governed by the laws of the United
States of America (without reference to conflict of laws) and, in the absence of federal law
and to the extent permitted under federal law, the laws of the State of Texas (excluding choice
of law).
Limitations Period. You and xAI agree that you must initiate any proceeding or action asserting
a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise
to a dispute that is arising out of or related to these Terms or the Service. You and xAI agree that
you must initiate any proceeding or action asserting a state law claim within two (2) years of the
date of the occurrence of the event or facts giving rise to a dispute that is arising out of or
related to these Terms or the Service. Otherwise, to the extent permitted by applicable law, you
forever waive the right to pursue any claim or cause of action, of any kind or character, based on
such events or facts, and such claims or causes of action are permanently barred.
General Provisions
Assignment. These Terms, and any rights and licenses granted hereunder, may not be
transferred or assigned by you, but may be assigned by us without restriction. Any attempted
transfer or assignment by you in violation hereof will be null and void.
Changes to Terms. When we change these Terms in a material manner, we will update the
‘Effective' date at the top of this page.
Your continued use of the Service after any change to
these Terms constitutes your acceptance of the new Terms of Service.
If you do not agree to
any part of these Terms or to any future Terms of Service, do not access or use (or continue to
access or use) the Service.
Entire Agreement; Severability. These Terms, together with any amendments and any additional
written agreements you may enter into with us in connection with the Service, will constitute the
entire agreement between you and us concerning the Service. Any statements or comments
made between you and any of our employees or representatives are expressly excluded from
these Terms and will not apply to you or us, or to your access to or use of the Service. If any
provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of
such provision will not affect the validity of the remaining provisions of these Terms, which will
remain in full force and effect.
No Waiver. No waiver of any term of these Terms will be deemed a further or continuing waiver
of such term or of any other term, and our failure to assert any right or provision under these
Terms will not constitute a waiver of such right or provision.
Export Controls. You will comply with all applicable import and export and re-export control and
trade and economic sanctions laws and regulations in your use of the Service, including the
Export Administration Regulations maintained by the U.S. Department of Commerce, trade and
economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets
Control (“OFAC”), and the International Traffic in Arms Regulations maintained by the U.S. State
Department. You represent and warrant that you are not, and that no person to whom you make
the Service available or that is acting on your behalf, is (a) listed on the List of Specially
Designated Nationals and Blocked Persons or on any other list of sanctioned, prohibited, or
restricted parties administered by OFAC or by any other governmental entity, or (b) located in, a
national or resident of, or a segment of the government of, any country or territory for which the
United States maintains trade or economic sanctions or embargoes or that has been designated
by the U.S. Government as a “terrorist supporting” region.
How to Contact Us. These Terms are with X.AI LLC, a Nevada company. For questions about
these Terms, contact xAI at legal@x.ai. If you have any questions about the Service, please
contact us at support@x.ai.
Mobile App Specific Terms
To use any mobile App, you must have a mobile device that is compatible with such App. xAI
does not warrant that any App will be compatible with your mobile device. You may use mobile
data in connection with an App and may incur additional charges from your wireless provider in
connection with such App. You understand and acknowledge that you are solely responsible for
any such charges. Mobile Apps may update automatically to ensure you are using the latest
version. We hereby grant you a non-exclusive, limited, non-transferable, and freely revocable
license to use a compiled code copy of the App(s) under your User Account on one (1) or more
mobile devices owned or controlled solely by you (except to the extent Apple or Google permits
any shared access and/or use of the iOS App or Android App (as each of those terms is defined
below), respectively), solely in accordance with these Terms. The foregoing license grant is
not a sale of any App or of any copy thereof. You consent to such automatic upgrading on your
mobile device.
iOS App. This paragraph applies to any App you acquire from the Apple App Store (such App,
“iOS App”). You and xAI understand and acknowledge that these Terms are solely between you
and xAI, not Apple, Inc. (“Apple”), and that Apple has no responsibility for the iOS App or
content thereof. Your access to and use of the iOS App must comply with the usage rules set
forth in Apple's then-current Apple Media Services Terms and Conditions and with the
applicable Volume Content Terms. You acknowledge that Apple has no obligation whatsoever to
furnish any maintenance and support services with respect to the iOS App. In the event of any
failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple
will refund the purchase price (if any) for the iOS App to you; to the maximum extent permitted
by applicable law, Apple will have no other warranty obligation whatsoever with respect to the
iOS App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to
any failure to conform to any warranty will be governed solely by these Terms and any law
applicable to xAI as provider of the iOS App. You and xAI acknowledge that Apple is not
responsible for addressing any claims of you or any third-party relating to the iOS App or your
possession and/or use of the iOS App, including, but not limited to: (a) product liability claims;
(b) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement;
and (c) claims arising under consumer protection or similar legislation. You acknowledge that, in
the event of any third-party claim that the iOS App, or your possession and use of that iOS App,
infringes that third-party's intellectual property rights, xAI, not Apple, will be solely responsible
for the investigation, defense, settlement, and discharge of any such intellectual property
infringement claim, to the extent required by these Terms. You and xAI acknowledge and agree
that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to
your license of the iOS App, and that, upon your acceptance of the terms and conditions of
these Terms, Apple will have the right (and will be deemed to have accepted the right) to
enforce these Terms as relates to your license of the iOS App against you as a third-party
beneficiary thereof.
Android App. This paragraph applies to any App you acquire from the Google Play Store (such
App, “Android App”): (a) you acknowledge that these Terms are between you and xAI only, and
not Google LLC or any affiliate thereof (collectively, “Google”); (b) your access to and use of the
Android App must comply with Google's then-current Google Play Terms of Service; (c) Google
is only a provider of the Google Play Store where you obtained the Android App; (d) xAI, and not
Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you
with respect to the Android App or these Terms; and (f) you understand and acknowledge that
Google is a third-party beneficiary to these Terms as they relate to the Android App.
Regional Specific Terms
Australian Residents: Online Safety Terms and Information
In Australia, your use of Grok is subject to the terms and conditions as set out in xAI's
Terms of
Service
and Acceptable Use Policy, as well as the terms set out and referred to on this page. In
case of inconsistency, these Australia Online Safety Terms shall prevail with respect to
Australian users, and will govern your use of Grok.
You may not upload or attempt to generate any of the following:
Child sexual exploitation material;
Material that advocates carrying out a terrorist act;
Material that promotes, incites or instructs in matters of crime or violence;
Material that promotes or incites drug-related illegal activities;
Material depicting abhorrent or offensive fetish or fantasy practices, for example, incest.
We may suspend or terminate your account or cease providing you with all or part of the service
if you attempt to use Grok for any of these purposes. We may also delete the violative content
from the service.
We use age assurance measures to determine whether users in Australia are under 18. Until we
are able to determine if a user is 18 or over, they may not be able to access 18+ adult content.
We also allow users to limit their access or exposure to media that may contain 18+ adult content
in Settings > Data Control.
You can report violative content to xAI directly from Grok by clicking/tapping the three dots and
choosing "Report Issue".
Alternatively, you can email xAI directly at support@x.ai.
If you would like to submit a complaint about: a) xAI’s handling of reports or b) xAI’s compliance
with the Online Safety Act, you may do so by sending an email to support@x.ai.
Information about the Australian eSafety Commissioner
The Australian eSafety Commissioner is the online safety regulator. You can learn more here.
If you would like to submit a complaint to the eSafety Commissioner, you can do so here.
You may also find information about counselling and support services here.
California Residents.
The provider of the Service is set forth herein. If you are a California resident, in accordance with
Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the
Division of Consumer Services of the California Department of Consumer Affairs by contacting it
in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at
(800) 952-5210 or (916) 445-1254.
European Economic Area (EEA), United Kingdom (UK) or Switzerland Residents ("Europe
Specific Terms" or “EST”)
EST Definition of Consumer. For the purposes of these Europe Specific Terms "
European
Consumers
" are individuals with a habitual place of residence in the EEA, UK or Switzerland
acting for purposes that are wholly or mainly outside that individual's trade, business, craft
or profession.
EST Order Process. As a European-Consumer, you are responsible for ensuring that your
information is complete and accurate. The order process allows you to check and amend
any errors before submitting your registration. Once you submit, we will begin processing it
immediately. We will not file a copy of any contract formed between you and us.
EST Governing Law. The Terms above provide the governing law, excluding applicable
conflict of laws principles. As a European-Consumer, you will benefit from the applicable
mandatory provisions of the law of the country in which you are resident.
EST Venue of Jurisdiction. As a European-Consumer, you may bring a dispute which may
arise under these Terms or in connection with the use of the Service, in the applicable
courts of the country in which you are habitually resident.
EST Right of Withdrawal. As a European-Consumer, you have the right to close your
account and withdraw from this contract within 14 days of entering into the contract. To
exercise your right of withdrawal, you must inform us of your decision to withdraw from this
contract by an unequivocal statement sent to support@x.ai. You may use the Model
Withdrawal Form below, but it is not obligatory.
EST Consequences of Exercising Right of Withdrawal. If you withdraw from this contract
and you have signed-up for a paid subscription, we will repay you for payments that we
verify have already been received by us from you for the subscription term active at the time
of your withdrawal notice, within 14 days from the day on which we received the notification
of your withdrawal from this contract. For this repayment, we will use the same means of
payment that you used for the original transaction, unless expressly agreed otherwise with
you. Please note this does not include X Premium or X Premium+ account charges because
that is not part of this Service. Please refer to the X Premium Terms of Use for further details
of how to claim a refund for those charges.
EST Withdrawal Form. If you wish to withdraw from the contract, send an email requesting
withdrawal to support@x.ai and include the following information: Full legal name, login/user
name (e.g., email and/or X user name), residential address, date of order/subscription, date
submitting withdrawal.
EST Limitation of Liability. For European-Consumers, provided that we have acted with
professional diligence, we do not take responsibility for loss or damage caused by us, unless
it is caused by our breach of these Terms or is reasonably foreseeable at the time of
entering into these Terms. We do not take responsibility for loss or damage caused by
events beyond our control. We do not limit our liability to you where it would be unlawful for
us to do so. You have the full protections of the applicable laws and statutory rights.
EST Consumer Guarantee. For European-Consumers, the applicable European consumer
laws provide you with a guarantee covering the Service. Questions regarding the Service
can be directed to support@x.ai.
EST No Release; Indemnity. The Release Section and Indemnity Section of the Terms shall
not be applicable to European-Consumers subject to these Europe Specific Terms.
EST Changes to the Terms. With respect to European-Consumers, xAI may unilaterally
make changes to these Terms (including the Europe Specific Terms) when it is necessary to
do so, particularly as a result of changes of law or to ensure a better functionality of the
Service. xAI shall take proportionate measures, if required, to notify Users in advance of
such changes to the Terms, such notification may take the form of an in-Service notification
or an email for a material change. If you do not agree to the amended Terms, you may object
and must discontinue your use of the Service. If you do not object and continue to use the
Service, you will be deemed to have acknowledged the amendment and agreed to be bound
by it.
EST Points of Contact for DSA Purposes. For the purposes of the EU Digital Services Act,
xAI’s point of contact for recipients is xaidsasupport@x.ai. The point of contact for Member
States’ authorities, the Commission and the Board is xaidsa@x.ai. Pursuant to Article 13 of
the DSA, X.AI LLC has appointed EDSR, through its representative office in Estonia, as the
legal representative. Contact: EDSR at Parda 5, #35, 10151 Tallinn, Harju, Estonia. Email:
dsa@edsr.eu. Phone +3726991640.
Terms of Service - Consumer
Effective: April 10, 2026 (previous version)
Welcome to xAI!
These Terms of Service (”Terms”) apply to your use of Grok, Grokipedia, and xAI's other
services for individuals, including associated applications and websites (collectively, the
“Service”). These Terms form an agreement between you and X.AI LLC, a Nevada company
(“xAI,” “we,” “our,” or “us”). By using our Service, you acknowledge and agree to these Terms.
Please note:
We reserve the right to modify these Terms.
Our Enterprise Terms of Service govern the use of our services for developers and
businesses, including xAI APIs and PromptIDE.
If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively,
“Europe”), your use of the Service is governed in part by the Europe Specific Terms (“EST”).
Please read our Privacy Policy, which describes how we collect, use and disclose personal
information. Although it does not form part of these Terms, it is an important document you
should read.
Another helpful resource is our Consumer FAQs that, while not part of these Terms, give
further information about our Service.
Who We Are
xAI is a company working on building artificial intelligence to accelerate human scientific
discovery. We are guided by our mission to advance our collective understanding of the
universe. As part of our mission, we have developed “Grok,” a conversational generative AI
powered by xAI's large language models. We also provide “Grokipedia,” an on-line collection of
knowledge. For more information about xAI, please visit https://x.ai/. xAI is a separate company
from X Corp. ("X", previously Twitter).
Registration and Access
Minimum age. You must be at least 13 years old or the minimum age required in your country to
use the Service, and you must confirm that you meet the minimum age requirement. If you are a
teenager between the ages of 13 and 17 years old, you must have your parent or legal guardian's
permission to use the Service, and they must agree to our Terms of Service. While we have taken
measures to limit undesirable training data and outputs, depending on the features that you
choose to use, the Service could produce output that is not appropriate for all ages. For
instance, if users choose certain features or input suggestive or coarse language, the Service
may respond with some dialogue that may involve coarse language, crude humor, sexual
situations, or violence. We urge parents to exercise care in monitoring the use of the Service by
their teenagers. Parents or guardians who choose to use certain features of the Service to aid in
their interactions with their children, including regarding educational, enlightening, or
entertaining discussions they have with their children, must make use of the data controls
provided in the Service to select the appropriate features for their needs.
Registration. You must provide accurate and complete information to register for an account to
use our Service. You may not share your account credentials or make your account available to
anyone else, and are responsible for all activities that occur under your account. If you create an
account or use the Service on behalf of another person or entity, you must have the authority to
accept these Terms on their behalf.
Logging in through a third-party service. By choosing to login to our Service by using a third-
party service, such as Google, Apple, or X, you give us permission to access, use, and store your
information from that service, as permitted by that service, which may include log-in credentials
and/or access tokens for that service. If connecting to our Service using your X credentials, you
may elect (opt-in) to bring your X user profile (including date of birth), X account and location
information, X preferences, X post history (your X posts viewable on your X account including
posts to and from all accounts (public or protected) that you can view), X usage data, and your
Grok in X conversation history to your xAI account.
Using our Service
What you can do. Subject to your compliance with these Terms, you may access and use our
Service. You must comply with all applicable laws as well as our Acceptable Use Policy and any
other documentation, guidelines, or policies we make available to you, including on our website.
What you cannot do. Prohibited uses of our Service include any illegal, harmful, or abusive
activities, including but not limited to:
Detrimentally impacting the Service, including by:
Modifying, copying, leasing, selling, reselling, distributing, distilling, manipulating, using
bots to access, reverse engineering, or decompiling our Service
Using the Service or any Output to develop models or services that compete with xAI,
scraping or reselling any Input or Output, or distilling model data
Disrupting, interfering with, or unauthorized access to the Service or its safety systems
Causing harm or engaging in abusive activity, including by:
Critically harming or promoting critically harming human life (yours or anyone else's),
including pro-terrorist activities
Violating copyright, trademark, or other intellectual property law
Violating a person's privacy or their right to publicity
The sexualization or exploitation of children
Espionage, hacking, defrauding, defamation, scamming, spamming, or phishing
Not complying with laws or regulations, including by:
Taking unauthorized actions on behalf of others
Operating in a regulated industry without complying with those regulations or in a
region where we do not offer Service
Making high-stakes automated decisions that affect a person's safety, legal or material
rights, or well-being (such as making financial credit, educational, employment,
housing, insurance, legal, medical, or other important decisions about or for them)
Misleading others or not being transparent regarding your use of AI
Who Is Prohibited From Using the Service.
Anyone who violates these Terms, Acceptable Use Policy, other documentation, guidelines,
or policies we make available to you.
Anyone who has been previously removed from the Service.
We reserve the right to decide, at our sole discretion, not to contract with you. If you do not
have a valid contract with us, you are prohibited from using our Service.
Third-party services and software. Our Service may include or be integrated with third-party
software, products, or services that are subject to their own terms. Our software may include
open source software that is governed by its own licenses.
User Content
You Own Your User Content. You may provide input (e.g., text, audio, images, video, code, files,
folders, drives, etc.) to the Service (”Input”) and receive output from the Service (excluding
output from Grokipedia) based on the Input (”Output”). Collectively, Input and Output are “
User
Content
.” You are responsible for User Content, including ensuring that it does not violate any
applicable law or these Terms. You represent and warrant that you have all rights, licenses, and
permissions needed to provide Input to our Service. To the extent permitted by applicable law,
and as between you and xAI, you retain your ownership rights to the User Content. You are
responsible and accept liability for the User Content. We ask that when using Output, you
attribute the Service as having generated the Output, as detailed in our Brand Guidelines.
Our Use of User Content. You grant, an irrevocable, perpetual, transferable, sublicensable,
royalty-free, and worldwide right to xAI to use, copy, store, modify, distribute, reproduce,
publish, display in public forums, list information regarding, make derivative works of, and
aggregate your User Content and derivative works thereof for any purpose, including but not
limited: (i) to maintain and provide the Service; (ii) to improve our products and the Service and
for our other business purposes, such as data analysis, customer and market research,
developing new products or features, or identifying or displaying usage or User Content trends;
and (iii) to perform such other actions to enforce these Terms, comply with our Privacy Policy,
comply with applicable law, or keep our Service safe.
Automated systems that analyze your use of the Service and User Content may be used for
business, safety, and compliance purposes. A limited number of our authorized personnel may
review how you use the Service and your User Content for specific business purposes, including
improving product features, investigating security incidents and potential misuse of our Service,
and complying with our legal obligations.
Electing whether your User Content is used for product development or model training. When
logged into our Service, you can select whether or not you want us to use your User Content to
improve our products and services and train our models. Private Chat and User Content that you
request to be deleted will be queued for deletion, which may take up to 30 days. Where
available, you may access our Service without logging in; when doing so, where permitted, you
grant us full rights to use any data you provide to or obtain from our Service for product
development and model training purposes. Further details are available in our Privacy Policy and
Consumer FAQs.
Accuracy. Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may
sometimes: a) result in Output that contains “hallucinations,” b) be offensive, c) not accurately
reflect real people, places or facts, or d) be objectionable, inappropriate, or otherwise not
suitable for your intended purpose.
Similarity of content. Due to the nature of artificial intelligence, outputs may not be unique, and
different users may receive similar output from our Service. Your rights to the Output do not
extend to other's rights.
Grokipedia License. Grokipedia content and material is designated as Material subject to the
xAI Community License Agreement (
https://huggingface.co/xai-org/grok-
2/blob/main/LICENSE
). Certain Grokipedia content may also be subject to
Creative Commons
Attribution-ShareAlike 4.0 International License
("CC BY-SA 4.0").
Connecting to third-party services. Certain features of the Service may facilitate your ability to
connect to a third-party service, such as X or other companies. If you select a feature that
involves sending your User Content to such a third-party service, you are instructing and
authorizing xAI to send your User Content out of the Service. Please review the policies of any
third-party service providers for additional information about how they may use those materials.
When you use our Service, you understand and agree that:
Output may not always be accurate. Output from our services is not professional advice.
You should conduct your own thorough research and should not rely on Output as the truth.
You are responsible for evaluating the Output for accuracy and appropriateness for your
use, including using human review and supervision, before using or sharing Output.
Our Service may provide incomplete, incorrect, or offensive Output that does not represent
xAI's views. Outputs are not meant to endorse a person or third-party's views.
At our sole discretion, we may implement rate limitations to accommodate system
resources or usage needs.
The Service Is Available “As Is”
We continue to add new models and other features, some which may be in beta testing where
indicated. You accept that all of our services, including but not limited to such beta
technologies, are provided “AS IS” and may contain errors, defects, bugs or inaccuracies that
could fail or cause corruption or loss of data and information. You agree that use of any of our
technologies is at your own risk.
xAI's Intellectual Property Rights
We own our Service. We and our affiliates own all rights, title, and interest in and to the Service.
Usage data relating to our Service. We may collect, or you may provide to us, diagnostic,
technical, usage, and/or related information, including information about your computers,
mobile devices, systems, and software (collectively, “Usage Data”). All Usage Data is and will be
owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage
Data vest in you, you hereby assign to us all rights (including intellectual property rights), title,
and interest in and to the same. Accordingly, we may use, maintain, and/or process the Usage
Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide
and maintain the Service; (b) to improve or develop our products and services; (c) to monitor
your usage of the Service; (d) for research and analytics, including, without limitation, data
analysis, identifying usage trends, and/or customer or market research; and (e) to share
analytics and other derived Usage Data with third-parties.
Feedback. To the extent you provide us any suggestions, recommendations, or other feedback
relating to the Service or to any other xAI products or services (collectively, “Feedback”), you
hereby assign to us all rights (including all intellectual property rights), title, and interest in and
to the Feedback. Accordingly, we are free to use the Feedback and any ideas, know-how,
concepts, techniques, and/or other intellectual property contained in the Feedback, without
providing any attribution or compensation to you, for any purpose whatsoever. We are not
required to use any Feedback.
Privacy and Data Security
Privacy. We care about your privacy. By using the Service, you acknowledge that we may collect,
use, and disclose your personal information and aggregated, pseudonymized, and/or de-
identified data as set forth in our Privacy Policy, and that your personal information will be
transferred to, and/or processed in, the United States.
Security. We care about the security of your personal information. However, we cannot
guarantee that unauthorized third-parties will never be able to defeat our security measures or
to use your data for improper purposes. You acknowledge that you provide your data at your
own risk. You will notify us immediately of any breach of security or unauthorized use of your
User Account, and you will immediately take action to secure your account, including by
changing your password.
Paid Accounts
Fees; Payments; Cancellation. If you purchase any aspect of the Service, you must provide
complete and accurate billing information, including a valid payment method. For paid
subscriptions, we will automatically charge your payment method on each periodic renewal until
you cancel. We will charge tax when required. If your payment is not successful, we may
downgrade your account or suspend your access to the Service until payment is received. You
can cancel your paid subscription at any time; however, payments already made are non-
refundable, except where required by law. For questions regarding payments or cancellation,
please contact support@x.ai.
Price changes. We may adjust subscription prices periodically. If prices increase, we will provide
30 days' notice, and the new price will apply at your next renewal, allowing you to cancel if you
disagree with the change.
Paid subscriptions through X. Use of Grok on the X platform is not governed by these Terms. To
access Grok on X, you must agree to the X Terms of Service.
Termination, Suspension, Discontinuation
Termination or Suspension. You are free to stop using our Service at any time and close your
account. We may terminate or suspend your access to our Service or delete your account at any
time without notice to you if we determine, at our sole discretion, that:
You breached these Terms or our Acceptable Use Policy, guidelines, or other policies;
We must do so to comply with the law;
Your use of our Service could cause risk or harm to xAI, our users, or anyone else; or
Your account has been inactive for over a year and you do not have a paid account.
No refund. Upon Service termination, you will not be entitled to any refund, except where
required by law.
Appeals. If you believe we have suspended or terminated your account in error, you can file an
appeal with us by contacting support@x.ai.
Discontinuation. We may decide to discontinue our Service. If we do, we will provide you notice
and any applicable refund for prepaid, unused services.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND
“AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL
PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE
PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT. XAI AND ITS OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, PARTNERS, AND
LICENSORS DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE
WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. YOU
ACCEPT AND AGREE THAT ANY USE OF CONTENT, MATERIALS, OUTPUTS, OR USER
CONTENT FROM OUR SERVICE IS AT YOUR SOLE RISK AND YOU WILL NOT RELY
ON OUTPUT AS THE SOLE SOURCE OF TRUTH OR FACTUAL INFORMATION, OR AS
PROFESSIONAL ADVICE.
Indemnity
To the fullest extent permitted by law, you will defend, indemnify, and hold xAI and our parents,
subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees,
contractors, officers, and directors (collectively the “xAI Indemnitees”) harmless from and
against any and all claims, damages (whether direct, indirect, incidental, consequential, or
otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited
to, legal fees) arising from or related to your use of the Service and Output, your Input, or any
violation of these Terms.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL XAI OR ANY XAI
INDEMNITEE BE LIABLE (A) FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING
OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION
THEREOF; AND (B) TO YOU FOR ANY CLAIMS, DAMAGES OR COSTS IN AN AMOUNT
EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS
($100.00), WHICHEVER IS GREATER. THESE LIMITATIONS OF LIABILITY APPLY EVEN IF WE
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Some countries and states do not allow the disclaimer of certain warranties or the limitation of
certain damages, so some or all of the terms above may not apply to you, and you may have
additional rights.
Copyright Complaints
If you believe that your copyrighted work or other right to your work or image has been infringed
and is accessible via the Service, you agree to first notify our copyright agent by following these
instructions. We may, if feasible, delete or disable content that we believe violates these
Terms or is alleged to be infringing and will terminate accounts of repeat infringers at our
sole discretion. Written claims concerning copyright infringement must include all of the
following information:
An electronic or physical signature of a person authorized to act on behalf of the
copyright owner
A description of the copyrighted work that you claim has been infringed upon
A description of where the allegedly infringing material is located on our Service, so we can
find it
Your address, telephone number, and e-mail address
A statement by you that you have a good-faith belief that the disputed use is not authorized
by the copyright owner, its agent, or the law
A statement by you, made under penalty of perjury, that the above information is
accurate, and that you are the copyright owner or are authorized to act on behalf of the
copyright owner.
The above information must be submitted to our Copyright Agent at: Attn: Legal - Copyright
Agent, X.AI LLC, legal@x.ai
Dispute Resolution
Class Action and Jury Trial Waiver. BY ENTERING INTO THESE TERMS, YOU AND XAI ARE
EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY
PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION,
OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS
MEMBER. THE FOREGOING APPLIES TO ALL USERS (BOTH NATURAL PERSONS AND
ENTITIES), REGARDLESS OF WHETHER YOU HAVE OBTAINED OR USED THE SERVICE FOR
PERSONAL, COMMERCIAL, OR OTHER PURPOSES. To the extent permitted by law, you also
waive the right to participate as a plaintiff or class member in any purported class action,
collective action or representative action proceeding against our corporate affiliates.
Governing Law; Jurisdiction and Venue. The laws of the State of Texas, excluding its choice of
law provisions, will govern these Terms and any dispute that arises between you and us,
notwithstanding any other agreement between you and us to the contrary. Notwithstanding any
other agreement to the contrary, all disputes related to these Terms, the Service, or any patents
– including without limitation disputes related to or arising from any Content (whether your or
others' Content), or your or others' use of the Service or the complete or partial termination
thereof – shall be brought and must proceed exclusively in the federal U.S. District Court for the
Northern District of Texas or state courts located in Wichita County or Tarrant County, Texas,
United States, and you consent to personal jurisdiction in those forums and waive any objection
as to inconvenient forum. For the avoidance of doubt, the choice of law and forum selection
provisions of this paragraph shall apply regardless of whether a dispute or any claims contained
therein are based in contract, tort, statute, common law, or otherwise, and the choice of law and
forum selection provisions of this paragraph shall apply to pending and future disputes and shall
apply to your dispute regardless of when the conduct relating to the dispute arose or occurred.
The choice of law and forum selection provisions of this paragraph shall also extend to disputes
involving our U.S. corporate affiliates, who are intended third-party beneficiaries of this
paragraph. Without prejudice to the foregoing, you agree that, in its sole discretion, xAI may
bring any claim, cause of action, or dispute we have against you in any competent court in the
country in which you reside that has jurisdiction and venue over the claim.
If you are a federal, state, or local government entity in the United States using the Service in
your official capacity and legally unable to accept the controlling law, jurisdiction or venue
clauses above, then those clauses do not apply to you. For such U.S. federal government
entities, these Terms and any action related thereto will be governed by the laws of the United
States of America (without reference to conflict of laws) and, in the absence of federal law
and to the extent permitted under federal law, the laws of the State of Texas (excluding choice
of law).
Limitations Period. You and xAI agree that you must initiate any proceeding or action asserting
a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise
to a dispute that is arising out of or related to these Terms or the Service. You and xAI agree that
you must initiate any proceeding or action asserting a state law claim within two (2) years of the
date of the occurrence of the event or facts giving rise to a dispute that is arising out of or
related to these Terms or the Service. Otherwise, to the extent permitted by applicable law, you
forever waive the right to pursue any claim or cause of action, of any kind or character, based on
such events or facts, and such claims or causes of action are permanently barred.
General Provisions
Assignment. These Terms, and any rights and licenses granted hereunder, may not be
transferred or assigned by you, but may be assigned by us without restriction. Any attempted
transfer or assignment by you in violation hereof will be null and void.
Changes to Terms. When we change these Terms in a material manner, we will update the
‘Effective' date at the top of this page.
Your continued use of the Service after any change to
these Terms constitutes your acceptance of the new Terms of Service.
If you do not agree to
any part of these Terms or to any future Terms of Service, do not access or use (or continue to
access or use) the Service.
Entire Agreement; Severability. These Terms, together with any amendments and any additional
written agreements you may enter into with us in connection with the Service, will constitute the
entire agreement between you and us concerning the Service. Any statements or comments
made between you and any of our employees or representatives are expressly excluded from
these Terms and will not apply to you or us, or to your access to or use of the Service. If any
provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of
such provision will not affect the validity of the remaining provisions of these Terms, which will
remain in full force and effect.
No Waiver. No waiver of any term of these Terms will be deemed a further or continuing waiver
of such term or of any other term, and our failure to assert any right or provision under these
Terms will not constitute a waiver of such right or provision.
Export Controls. You will comply with all applicable import and export and re-export control and
trade and economic sanctions laws and regulations in your use of the Service, including the
Export Administration Regulations maintained by the U.S. Department of Commerce, trade and
economic sanctions maintained by the U.S. Treasury Department's Office of Foreign Assets
Control (“OFAC”), and the International Traffic in Arms Regulations maintained by the U.S. State
Department. You represent and warrant that you are not, and that no person to whom you make
the Service available or that is acting on your behalf, is (a) listed on the List of Specially
Designated Nationals and Blocked Persons or on any other list of sanctioned, prohibited, or
restricted parties administered by OFAC or by any other governmental entity, or (b) located in, a
national or resident of, or a segment of the government of, any country or territory for which the
United States maintains trade or economic sanctions or embargoes or that has been designated
by the U.S. Government as a “terrorist supporting” region.
How to Contact Us. These Terms are with X.AI LLC, a Nevada company. For questions about
these Terms, contact xAI at legal@x.ai. If you have any questions about the Service, please
contact us at support@x.ai.
Mobile App Specific Terms
To use any mobile App, you must have a mobile device that is compatible with such App. xAI
does not warrant that any App will be compatible with your mobile device. You may use mobile
data in connection with an App and may incur additional charges from your wireless provider in
connection with such App. You understand and acknowledge that you are solely responsible for
any such charges. Mobile Apps may update automatically to ensure you are using the latest
version. We hereby grant you a non-exclusive, limited, non-transferable, and freely revocable
license to use a compiled code copy of the App(s) under your User Account on one (1) or more
mobile devices owned or controlled solely by you (except to the extent Apple or Google permits
any shared access and/or use of the iOS App or Android App (as each of those terms is defined
below), respectively), solely in accordance with these Terms. The foregoing license grant is
not a sale of any App or of any copy thereof. You consent to such automatic upgrading on your
mobile device.
iOS App. This paragraph applies to any App you acquire from the Apple App Store (such App,
“iOS App”). You and xAI understand and acknowledge that these Terms are solely between you
and xAI, not Apple, Inc. (“Apple”), and that Apple has no responsibility for the iOS App or
content thereof. Your access to and use of the iOS App must comply with the usage rules set
forth in Apple's then-current Apple Media Services Terms and Conditions and with the
applicable Volume Content Terms. You acknowledge that Apple has no obligation whatsoever to
furnish any maintenance and support services with respect to the iOS App. In the event of any
failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple
will refund the purchase price (if any) for the iOS App to you; to the maximum extent permitted
by applicable law, Apple will have no other warranty obligation whatsoever with respect to the
iOS App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to
any failure to conform to any warranty will be governed solely by these Terms and any law
applicable to xAI as provider of the iOS App. You and xAI acknowledge that Apple is not
responsible for addressing any claims of you or any third-party relating to the iOS App or your
possession and/or use of the iOS App, including, but not limited to: (a) product liability claims;
(b) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement;
and (c) claims arising under consumer protection or similar legislation. You acknowledge that, in
the event of any third-party claim that the iOS App, or your possession and use of that iOS App,
infringes that third-party's intellectual property rights, xAI, not Apple, will be solely responsible
for the investigation, defense, settlement, and discharge of any such intellectual property
infringement claim, to the extent required by these Terms. You and xAI acknowledge and agree
that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms as relates to
your license of the iOS App, and that, upon your acceptance of the terms and conditions of
these Terms, Apple will have the right (and will be deemed to have accepted the right) to
enforce these Terms as relates to your license of the iOS App against you as a third-party
beneficiary thereof.
Android App. This paragraph applies to any App you acquire from the Google Play Store (such
App, “Android App”): (a) you acknowledge that these Terms are between you and xAI only, and
not Google LLC or any affiliate thereof (collectively, “Google”); (b) your access to and use of the
Android App must comply with Google's then-current Google Play Terms of Service; (c) Google
is only a provider of the Google Play Store where you obtained the Android App; (d) xAI, and not
Google, is solely responsible for the Android App; (e) Google has no obligation or liability to you
with respect to the Android App or these Terms; and (f) you understand and acknowledge that
Google is a third-party beneficiary to these Terms as they relate to the Android App.
Regional Specific Terms
Australian Residents: Online Safety Terms and Information
In Australia, your use of Grok is subject to the terms and conditions as set out in xAI's
Terms of
Service
and Acceptable Use Policy, as well as the terms set out and referred to on this page. In
case of inconsistency, these Australia Online Safety Terms shall prevail with respect to
Australian users, and will govern your use of Grok.
You may not upload or attempt to generate any of the following:
Child sexual exploitation material;
Material that advocates carrying out a terrorist act;
Material that promotes, incites or instructs in matters of crime or violence;
Material that promotes or incites drug-related illegal activities;
Material depicting abhorrent or offensive fetish or fantasy practices, for example, incest.
We may suspend or terminate your account or cease providing you with all or part of the service
if you attempt to use Grok for any of these purposes. We may also delete the violative content
from the service.
We use age assurance measures to determine whether users in Australia are under 18. Until we
are able to determine if a user is 18 or over, they may not be able to access 18+ adult content.
We also allow users to limit their access or exposure to media that may contain 18+ adult content
in Settings > Data Control.
You can report violative content to xAI directly from Grok by clicking/tapping the three dots and
choosing "Report Issue".
Alternatively, you can email xAI directly at support@x.ai.
If you would like to submit a complaint about: a) xAI’s handling of reports or b) xAI’s compliance
with the Online Safety Act, you may do so by sending an email to support@x.ai.
Information about the Australian eSafety Commissioner
The Australian eSafety Commissioner is the online safety regulator. You can learn more here.
If you would like to submit a complaint to the eSafety Commissioner, you can do so here.
You may also find information about counselling and support services here.
California Residents.
The provider of the Service is set forth herein. If you are a California resident, in accordance with
Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the
Division of Consumer Services of the California Department of Consumer Affairs by contacting it
in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at
(800) 952-5210 or (916) 445-1254.
European Economic Area (EEA), United Kingdom (UK) or Switzerland Residents ("Europe
Specific Terms" or “EST”)
EST Definition of Consumer. For the purposes of these Europe Specific Terms "
European
Consumers
" are individuals with a habitual place of residence in the EEA, UK or Switzerland
acting for purposes that are wholly or mainly outside that individual's trade, business, craft
or profession.
EST Order Process. As a European-Consumer, you are responsible for ensuring that your
information is complete and accurate. The order process allows you to check and amend
any errors before submitting your registration. Once you submit, we will begin processing it
immediately. We will not file a copy of any contract formed between you and us.
EST Governing Law. The Terms above provide the governing law, excluding applicable
conflict of laws principles. As a European-Consumer, you will benefit from the applicable
mandatory provisions of the law of the country in which you are resident.
EST Venue of Jurisdiction. As a European-Consumer, you may bring a dispute which may
arise under these Terms or in connection with the use of the Service, in the applicable
courts of the country in which you are habitually resident.
EST Right of Withdrawal. As a European-Consumer, you have the right to close your
account and withdraw from this contract within 14 days of entering into the contract. To
exercise your right of withdrawal, you must inform us of your decision to withdraw from this
contract by an unequivocal statement sent to support@x.ai. You may use the Model
Withdrawal Form below, but it is not obligatory.
EST Consequences of Exercising Right of Withdrawal. If you withdraw from this contract
and you have signed-up for a paid subscription, we will repay you for payments that we
verify have already been received by us from you for the subscription term active at the time
of your withdrawal notice, within 14 days from the day on which we received the notification
of your withdrawal from this contract. For this repayment, we will use the same means of
payment that you used for the original transaction, unless expressly agreed otherwise with
you. Please note this does not include X Premium or X Premium+ account charges because
that is not part of this Service. Please refer to the X Premium Terms of Use for further details
of how to claim a refund for those charges.
EST Withdrawal Form. If you wish to withdraw from the contract, send an email requesting
withdrawal to support@x.ai and include the following information: Full legal name, login/user
name (e.g., email and/or X user name), residential address, date of order/subscription, date
submitting withdrawal.
EST Limitation of Liability. For European-Consumers, provided that we have acted with
professional diligence, we do not take responsibility for loss or damage caused by us, unless
it is caused by our breach of these Terms or is reasonably foreseeable at the time of
entering into these Terms. We do not take responsibility for loss or damage caused by
events beyond our control. We do not limit our liability to you where it would be unlawful for
us to do so. You have the full protections of the applicable laws and statutory rights.
EST Consumer Guarantee. For European-Consumers, the applicable European consumer
laws provide you with a guarantee covering the Service. Questions regarding the Service
can be directed to support@x.ai.
EST No Release; Indemnity. The Release Section and Indemnity Section of the Terms shall
not be applicable to European-Consumers subject to these Europe Specific Terms.
EST Changes to the Terms. With respect to European-Consumers, xAI may unilaterally
make changes to these Terms (including the Europe Specific Terms) when it is necessary to
do so, particularly as a result of changes of law or to ensure a better functionality of the
Service. xAI shall take proportionate measures, if required, to notify Users in advance of
such changes to the Terms, such notification may take the form of an in-Service notification
or an email for a material change. If you do not agree to the amended Terms, you may object
and must discontinue your use of the Service. If you do not object and continue to use the
Service, you will be deemed to have acknowledged the amendment and agreed to be bound
by it.
EST Points of Contact for DSA Purposes. For the purposes of the EU Digital Services Act,
xAI’s point of contact for recipients is xaidsasupport@x.ai. The point of contact for Member
States’ authorities, the Commission and the Board is xaidsa@x.ai. Pursuant to Article 13 of
the DSA, X.AI LLC has appointed EDSR, through its representative office in Estonia, as the
legal representative. Contact: EDSR at Parda 5, #35, 10151 Tallinn, Harju, Estonia. Email:
dsa@edsr.eu. Phone +3726991640.
Resources
Copyright © 2026 – All Right Reserved